FAQ

FAQ

Where is my order confirmation?

You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation, please check your spam folder. If you have not received an email confirmation, then the order has not gone through or you did not enter your email address correctly. Please contact Jerkshirts20@gmail.com

Are you filling out your shipping address correctly?

Please be thorough when filling out your shipping address to avoid any mistakes. For example, always include unit or apartment # whenever applicable. Also, be sure to separate addresses between "Address Line 1" & "Address Line 2". See below:

First Name | Last Name

Company (optional)

Address

Apartment, suite, etc. (optional)

City

------

If you fail to enter your information properly and our system cannot verify the address, you order will be placed on hold. If we do not receive an address confirmation and/or correction from you, your order may be cancelled.

Situations beyond our control.

Jerk Shirts shall not be held liable for service interruption arising from situations beyond our control.  These may include, but are not limited to: improperly packaged shipments, incorrect shipping information, inability to obtain consignee signature, refusal of shipment, riots, strikes or labor disputes, natural disasters, and acts of God.

Can I return my item for a refund?

For more information please send us an email: Jerkshirts20@gmail.com

 

 

 

An item I want is sold out? Do you restock your inventory?

We may or may not reprint items.

Who is the Emperor Jerk?

The world will never know.

 

Can I cancel my order?

Cancellations are not currently allowed for online purchases. Please only click the “Place Order” button once to avoid multiple purchases.

How can I change something on my order?

Assuming the desired change is applicable, please contact jerkshirts20@gmail.com immediately. Once the order has processed your order, we will be unable to make any changes.

When will my order ship?

Please allow 24 - 48 hours from the time your order is placed for processing and verification. 

 

Can I contact you directly with any questions?

Please email jerkshirts20@gmail.com with any questions regarding your order.